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Troubleshooting An Ice Maker: The Complete Guide

Updated on Jul 21, 2021 by Jessica Parker
troubleshooting an ice maker

Troubleshooting an ice maker at home may seem risky, but for minor hiccups and malfunctions, it is the best solution. Ice maker machines are impressive to use as long as they function well. It's important to remember that they're still machines, so at some point, they might break down. The panic button should not be the first thing you do if your ice maker stops working. Many times, it could be just a minor glitch that can be repaired right at home with little trouble. It is necessary, however, to have a basic understanding of the product to do so. Check out our ice makers blog for detailed information, in particular how they meet the requirements.

In this blog, we will talk about the minor technical troubleshooting with an ice maker, that will give you some clarity of what to do, in case your appliance stops working suddenly.

How to Fix an Ice-Making Machine that Stops Working Abruptly?

Ice makers are durable, ergonomic, and effective machines that can produce instant ice. There could be a variety of reasons an ice maker may stop making ice. These reasons could be sub-zero freezing temperatures, that make the ice maker water line frozen, a clogged water refrigerator filter, a flawed or damaged water valve, or sometimes even a malfunctioning thermostat. You can try troubleshooting your ice maker by resetting it to its default setting to resolve any issue. If that doesn't solve your problem then calling a technician makes more sense than trying to fix it yourself.

When Does an Ice Maker Stops Making Ice Completely?

If you find yourself in a situation where your ice maker stops making ice, there could be a simple problem behind this, and an easy solution. An ice maker machine in most cases stops making ice owing to a frozen clog somewhere in the waterline due to the freezing temperatures. If this happens, stick to the following steps-

  • Close the main supply of water into the ice maker
  • Turn off the ice maker
  • Take a hairdryer and blast hot air into the water line opening
  • Keep the ice maker on switch off mode for a couple of hours till the pipe defrosts
  • If after all of this, your ice maker doesn’t function, it’s time to call a technician

Another reason for the ice maker to not make enough ice could be a faulty water filter with either a lot of sediment deposits or low pressure of water.

How to Reset an Ice Maker

Resetting an ice maker may be one of the primary things we do if, our ice makers start to malfunction. First, check your manual on how to reset it. Since ice makers vary in build and features, the manual might be the perfect guide for you. If your ice maker has an 'On/Off' switch, switch off your ice maker or switch off the main electricity supply for a couple of minutes. After you switch it On, the water will be sent to the reservoir starting the ice-making cycle again. Understanding the reset settings for ice makers is very important.

How to Clean an Ice Maker

Cleaning the machine is a simple yet important process and should be followed every once in 2 months. Since ice makers are automatic, even the cleaning process is automatic. This will ensure the longevity of your product.

  • Follow the instruction manual for your product cleaning technique
  • Remove all backlog ice from the dispensing tray and the bin (in case of built-in storage)
  • Add the ice maker cleaning solution as instructed
  • Press the clean button and wait for the cleaning process to start and end
  • Once it ends, reset the ice maker as mentioned in the manual

What to Do When Your Water Source is Functional but Water is Absent   

Ice makers are often connected to a water pipeline for uninterrupted water flow and despite this, if you see that there's no water coming in, then it must be the problem of clogged filters. Water filters that are not changed over a long time tend to become clogged due to the presence of sediments and dirt accumulation over time. As such, a technician's help is required to replace the filters. This is where your warranty and part replacement facility comes in handy.


Trying to troubleshoot an ice maker yourself will save you a lot of time, money, and energy. If you see that the problems persist or you encounter other major problems that you feel are out of your league, call a technician immediately. Trying to resolve complex issues yourself might damage your ice-maker.

We recommend to check out the featured section at BestViewsReviews that lists some of the best bottom freezer refrigerators to help you make an informed decision.

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