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I faced software compatibility issues with my external CD/DVD drive when the second disc of a CD set did not work. My laptop did not respond, and Windows Media Player could not find the burner.
I am dissatisfied with the attached USB cable as it is too short and has a USB type A connector that is slightly out of spec. I had to purchase a USB extender to use the burner effectively.
I easily plugged the external drive into my new computer, loaded it with my software, and installed my programs without any issues. Therefore, the external drive is compatible with the software I am using.
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