Home > DIY Home Security Systems > Wyze Home Security Core Kit: Hub, Keypad, Motion Sensor, Entry Sensors (x2); Compatible w/ Wyze Cam, Leak & Climate Sensors; 3 Mo. of 24/7 Professional Monitoring Service Incl., Subscription Required ; Visit the WYZE Store
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About Wyze Home Security System Core Kit w/Hub, Keypad, Motion Entry Sensors (2)
Overall Feedback:
78% positive
67% were impressed with alert accuracy, however 33% weren't
The system does not notify if anyone is triggering the sensors.
75% appreciated the customization options, yet 25% didn't
I am unable to access settings, add anything or turn alarms on or off from the app. It is based on my experience and includes specific information like settings and alarms.
81% found the installation easy , but 19% struggled
The tape that comes with the product is too thin to stick on the wall or door. I had to purchase an expensive role of heavy-duty tape and still it was difficult to install.
65% found easy integration with smart home devices, but 35% struggled
The device does not forward its status to Alexa.
69% liked the remote monitoring capability, while 31% faced problems
I faced issues while setting up the monitoring service. The app was not user-friendly and kept looping me through the same screens. The customer service was not helpful either, as they kept promising to send an email with a solution but never did. This shows my negative experience with respect to the feature: remote monitoring capability of diy-home-security-systems.
I faced a false alarm while vacuuming and the alarm system mistook it for a carbon monoxide alarm, indicating negative feedback on the alert accuracy feature of DIY home security systems.
I experienced a false alarm due to the update which ruined the alarm equipment. There was no audible or visible alarm siren or lights, and no call from the monitoring department. The only indication of an alarm was the police showing up at my door, resulting in a false alarm bill for $400. This negative feedback is regarding the alert accuracy feature of DIY home security systems.
The camera is overly sensitive and the app notifies about every speck of dust in the air, which is really annoying.
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