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SimpliSafe 9 Piece Wireless Home Security System w/HD Camera

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11,988 reviews covering 41 products for the category DIY Home Security Systems

Experiential insights by users

About SimpliSafe 9 Piece Wireless Home Security System w/HD Camera
66% were impressed with alert accuracy, however 34% weren't
My furthest sensor from the base is about 75 feet away and it is reliable.
The water sensors alerted me to a leak in the basement.
The company emphasizes the importance of indoor cameras in our documentation and promotional material. In an alarm condition, we can view what the cameras see and get emergency services faster if we can see, for example, what is clearly a robbery taking place. We call this 'video verification' and it can be turned off.
I find the constant sensor not responding alert annoying and unhelpful for detecting intruders.
74% were satisfied with the battery life, whereas 26% encountered issues
I have not replaced any sensor batteries in the last 7 years.
The sensor has a battery life of at least 3-4 years in our DIY home security system.
The sensors, motion detectors, and key pads run on batteries. It will be interesting to see how long they last.
I have changed batteries repeatedly because they always die so quickly.
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86% appreciated the customization options, yet 14% didn't
Certain features of our system, like the timing for away exist and entry, can only be customized by contacting our support center.
86% found the installation easy
The installation process was easy and straightforward.
Setting up and installing the system around the house was very easy.
69% found easy integration with smart home devices, but 31% struggled
SimpliSafe is easy to install and works well, but it is disappointing that it does not offer HomeKit or IFTTT integration.
I had a negative experience with the integration of smart home devices as I had to use a third party software to integrate it with homekit.
I am concerned about giving access to a home monitoring company to my Alexa device linked to other systems.
67% liked the remote monitoring capability, while 33% faced problems
I am able to monitor my home and security system remotely using the free app.
I received a call from the monitoring company at 3 AM after the annunciator went off.
If I hadn't been forced into a plan earlier than I wanted, I would have delayed having the system monitored.

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