Home > Computer Printers > HP OfficeJet Pro 8710 All-in-One Wireless Color Printer, HP Instant Ink or Amazon Dash replenishment ready (M9L66A), Black ; Visit the HP Store
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About HP OfficeJet Pro 8710 All-in-One Wireless Color Printer
Overall Feedback:
65% positive
74% highlighted the software compatibility, while 26% were disappointed
The driver software is of poor quality and requires downloading drivers that send personal information to HP. Why does a printer need to send personal information?
The printer no longer supports MacOS with updates to our original software.
67% liked the printing speed, but 33% weren't satisfied
I find that the printer handles the load well and is quick while printing reports, papers and other documents.
I have complained about the slow printing speed of the printer. I have to wait for at least 15 minutes for anything to be received at the printer to print, and even then, it is not guaranteed to work.
71% appreciated the print quality, while 29% disagreed
The print quality is great for printing papers with graphics, but photos are okay with slightly off reds. It prints quickly even on pages with a lot of graphics or photos.
I noticed that the printer prints out only part of the documents, resulting in waste of time, paper and ink.
The printer wastes time, paper and ink by printing only part of the documents.
79% were satisfied with the connectivity options, but 21% weren't
The printer supports Google Cloud printing, allowing anyone on the WiFi to send jobs to it from their Android phone.
I faced issues with the wireless function of the printer. It never worked properly and required setting it up again every few days. The connection would fail every few days requiring setting it up all over again, password and all. Finally, after having it for about a year, it completely stopped connecting to wifi. So I purchased a cord to connect it directly to my computer, but it didn't work.
Printing is a constant struggle, whether wirelessly from my Mac, plugged in via USB, or AirPrinting from my phone.
Setting up this printer wirelessly can be a hassle, especially when working with a client who has no idea what an IP address is or how to find it on the wi-fi connected printer.
The printer keeps losing connectivity, goes to sleep, and needs frequent printer head alignment. It also stops connecting from my laptop and I need to uninstall and install the HP app.
The driver software is of poor quality and requires downloading drivers that send personal information to HP. Why does a printer need to send personal information?
I received excellent technical support to install the needed software for my Windows 11 computer because the HP setup information was inadequate for fully and correctly installing this printer.
I tried to fix the scanner by reloading the software and using the HP troubleshooter, but it still did not work. I also asked for assistance from HP, but received no reply.
I indicated that the error is related to the interface with Windows 10.
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