Epson Workforce Pro WF-3820 Wireless Inkjet All-in-One Color Printer
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About Epson Workforce Pro WF-3820 Wireless Inkjet All-in-One Color Printer
Overall Feedback:
65% positive
64% highlighted the software compatibility, while 36% were disappointed
A recent firmware update altered our software so that third party ink is no longer recognized.
A software update from Epson completely messed up the connection protocols for MacOS.
67% liked the printing speed, but 33% weren't satisfied
After taking apart and cleaning the printer, I still have to move paper around or take the back off to unjam it, which makes it take 30 minutes to print 15 pages.
After printing 2 black and white sheets, the color ink was already low. This indicates that my printer's printing speed is slow.
66% appreciated the print quality, while 34% disagreed
The printer is not printing properly and doesn't turn on, resulting in a poor experience with the product.
I frequently notice missing prints within stacks of print orders and one-sided prints on two-sided orders.
The printer consistently pulls multiple pages at once, causing 2-sided prints to print on 2 separate pages, slips on other pages causing off center printing, jams every few print orders, and won't pull pages even when the tray has plenty of paper. I am dissatisfied with the print quality of the printer.
63% were satisfied with the connectivity options, but 37% weren't
The printer tells me that the Wi-Fi signal is weak and I am unable to connect my computer, iPad, etc. to send something.
I had to use the cord as the wireless connectivity option did not work.
The printer is clunky, loud and does not stay connected to wifi. My computer rarely loses connection and they are side by side.
I have noticed that the printer drops connectivity to a strong WiFi signal every few days and requires a restart to reestablish connectivity.
The printer requires a restart every few days to reestablish connectivity with a strong WiFi signal.
