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I tested the battery with only my internet modem and it lasted only 2 hours, which was really disappointing.
68% liked the compatibility with multiple devices, but 32% had issues
The UPS is incompatible with Active Power Factor Correction power supplies in PCs, which can lead to potential damage in the event of a power outage.
I was told by customer service that my computer is not compatible with my current UPS and I need to purchase a 'sinewave' UPS which costs around $130 for the cheapest model.
I was let down to find out that the UPS only supports 10/100 LAN and not Gigabit LAN, which is important for Network Storage.
68% appreciated the control features, while 32% found them confusing
Monitoring with a computer or LCD is a good added feature.
When I connect the UPS to my computer via USB cable, it disables the Windows power scheme, which turns off the display after X minutes.
68% liked the durable construction, but 32% found it flimsy
My UPS never fails to keep my computer equipment going, even in a rural area with frequent outages.
The UPS lasts for 3 years.
The internal quality of the UPS is poor and cheaply made, with some of the worst solder joints I have ever seen.
I noticed two physical issues with the product - the mounting holes are not in the most convenient place and the buttons feel loose. This could make installations/applications annoying.
65% praised the high power capacity, while 35% found it insufficient
After a full overnight charge, running the self test does not provide backup power as intended on the CP750 Model, despite claiming to only be at a 30% load with 100% battery power.
I am experiencing an issue with the UPS beeping and having no output power, despite good incoming power.
The power capacity of the UPS is not as advertised. When using more than 300 Watts at a time, I get about 6 minutes, and when nearing the 450 watt max, I am lucky to have two minutes.
The UPS runtime depends on the power capacity of the device connected to it. For a 200 W device, the runtime is 11 minutes, and for a 240 W device, it is 15 minutes or more.
During Hurricane Irma, my UPS went through a trial by fire. It accepted power from the standby generator and maintained a full charge. The batteries never started draining until I shut off the generator to save gas.
The UPS can keep devices alive for 5 minutes at 475 watts on battery, which is impressive.
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