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3,815 reviews
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34 products
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Surveillance NVR Kits
Experiential insights by users
About SWANN Master 4K 8 Channel Home Security Camera System
Overall Feedback:
84% positive
68% praised the clear night vision, but 32% found it insufficient in darkness
At night when it's cold, watermarks appear inside the lens of my camera. Support didn't take action until I changed cables and called back the next day.
71% found setup straightforward, yet 29% struggled with pairing cameras
I found the installation of the security system frustrating due to the lack of instructions. I had to contact Swann and print 140 pages of instructions. It was also annoying that the company decided to save money by not including a manual. The system has two wires coming from the camera and they did not include a power cable or a cap to put on the power cable if I choose not to hook it up to power.
At night when it's cold, watermarks appear inside the lens of my camera. Support didn't take action until I changed cables and called back the next day.
Although I could get the cameras to display on my Chromecast TV via the assistant, I couldn't get them to display on my iPhone with the Google Home app. They should show along with my other cameras via the camera icon, but instead, I got the error "can't reach camera", retry. The integration with Google Home is not 100%.
I was able to use the same cables that were already in place because the new system uses the same BNC camera connections as the old one, saving time and effort.
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