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The wheels of my suitcase do not track well, making it extremely difficult to control and requiring a lot of effort to keep it moving in the right direction, especially on carpet or uneven terrain. I believe that there is something wrong with one or more wheels, as it pulls and tends to go in circles.
I noticed that the carry-on suitcase has a zippable closed off section to place shoes and keep them separate from the rest of the stuff. Not all carry-ons have that and it’s a thoughtful addition.
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