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45,308 reviews
covering
54 products
for the category
Streaming Media Players
Experiential insights by users
About Roku Premiere | HD/4K/HDR Streaming Media Player
Overall Feedback:
81% positive
75% appreciated the connectivity options, but 25% wished more
The model is from 2018 and may have issues with newer 5g wifi connectivity, but in my case, it did not exist.
My streaming media player's version does not support newer Wi-Fi protocols, limiting the download speed.
I can't find my wifi network on the device.
I have noticed that the device connects well to WiFi but struggles with internet connection.
67% liked the remote control, but 33% didn't
The physical remote and phone app work great. It's good to have multiple control options in case the physical remote gets lost or batteries run out. The remote is light, made of soft-touch plastic, and has very responsive buttons.
I am surprised that the current Roku remote does not have volume control, unlike my previous Rokus. I have to reach for my soundbar remote to adjust the volume.
The remote quality is lower than Firestick and it lacks Bluetooth, power, and volume controls.
The remote control is inconvenient as it only works when pointed exactly at the device.
The streaming media player is a great overall value, but it does not support newer Wi-Fi protocols which limits the download speed.
76% liked the intuitive user interface, but 24% found it cluttered
I think the on-screen user interface could have clearer headings, but I can still control things through my phone like a Chromecast with individual service apps or using the Roku app which works well.
I paid for a new product but received a used model with the previous owner's information in the user interface.
The initial home interface is slightly annoying as it does not start on an app and requires clicking over and selecting.
The tablet has an issue with hanging 3 times a year and bad streaming quality 3 to 4 times a year.
I am disappointed with the stream quality as it doesn't go higher than 720p and I have to attach my laptop to the TV.
Playing videos forward or backward on the tablet is very painful.
74% found the voice control convenient, but 26% faced issues
I can control the volume with the remote on every app except the Roku.
I found the device easy to set up, but it lacked volume control, on/off button and voice control option, so I had to return it.
I noticed that the remote does not have voice command capability. It is not an experience rich sentence.
The remote lacks voice command capability, making it less immersive.
The new Roku model doesn't have volume control on the remote, so I have to reach for my soundbar's remote every time I need to adjust the volume.
I have had zero problems with the streaming media player on wifi, even though I believe it is recommended to plug it into ethernet.
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