Home > Split-System Air Conditioners > DELLA 18K BTU ODU 2 Dual Zone 12000 12000 BTU 19 SEER2 208-230V Cools Up to 1100 Sq.Ft Wifi Multi Zone Mini Split Air Conditioner Ductless Pre-Charged Heat Pump Work with Alexa, 16ft Installation Kits ; Visit the Della Store
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2,804 reviews
covering
49 products
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Split-System Air Conditioners
Experiential insights by users
About Della 2 Zone 18000 BTU/h 19 SEER2 Ductless Mini Split Inverter Plus System with Heat Pump
Overall Feedback:
91% positive
88% found the ventilation options useful
The wifi function allows me to precool or preheat my house without needing the physical remote to control the AC.
94% were impressed with the noise level
The AC is my top choice due to its quiet operation, precise temperature control, and energy efficiency.
74% appreciated the less maintenance, while 26% faced issues
I have experience in doing maintenance myself and recommend pulling vacuum to help the unit last longer. I bought a line set for ~$100 and saved $200.
I will be spending more money on servicing this unit than the actual cost of buying it.
93% found it quick to install
The installation process was easy for me. The AC operates quietly, has precise temperature control for both rooms, and is energy efficient. Thus, it is my top choice.
The installation process was easy and took only a few hours.
The installation process was easy and an HVAC guy/gal did it.
As a retired engineer, I found the installation process of the split-system-air-conditioner not so challenging. Almost anyone can install it by following the directions.
91% liked the cooling capacity, but 9% didn't
Both units are cooling well, which was our intended purpose.
I had to spend extra money to hire a HVAC tech to get the unit running as there was no refrigerant or gases in the system to heat/cool. This shows my negative experience with respect to cooling capacity of split-system-air-conditioners.
The cooling capacity of our split-system-air-conditioners is not up to the mark as they shut down and show codes after running for only 3-5 hours.
I checked for leaks in the pipes and filled up with refrigerant again but it will not cool the room.
I like the display of temperature on each unit and can fully operate them from anywhere using the app on my smartphone. I have experienced the remote control and smart features of the split-system-air-conditioners.
My main selling feature was the WIFI enabled app, allowing me to turn it on remotely hours in advance.
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