Home > Split-System Air Conditioners > DELLA 18000 BTU Wifi Mini Split AC Work with Alexa 19 SEER2 Cools Up to 1000 Sq.Ft Energy Efficient Ductless Inverter System with 1.5 Ton Heat Pump Pre-Charged & 16.4ft Installation Kits ; Visit the Della Store
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Split-System Air Conditioners
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About DELLA 18000 BTU Wifi Enabled 19 SEER2 Cools Up to 1000 Sq.Ft 230V Energy Efficient Mini Split Air Conditioner & Heater
Overall Feedback:
94% positive
93% found the ventilation options useful, while 7% were indifferent
My main selling feature was the WIFI enabled app, allowing me to turn it on remotely hours in advance.
Della responded quickly and sent a new remote when I had a problem with the optical remote control. I am impressed with their customer service and the remote control is now working perfectly.
On my iPhone, the phone app works perfectly and offers unique features not found on the remote.
I had to set up the remote control to 88°, put it on auto and hit the turbo boost as it did not show the heat symbol.
I have to point the remote at the wall unit, just like my TV and everything else with a remote. It's frustrating.
After two years, my remote control stopped working.
95% were impressed with the noise level
I have found that the split-system-air-conditioner is very quiet both inside and outside. If you couldn't see the fan moving outside, you wouldn't even know that it is on.
I have experienced that the split-system-air-conditioner makes very little noise, with a quiet ssshhhhhhh sound that is about as loud as a whisper.
88% appreciated the less maintenance, while 12% faced issues
I have found that the tape wrap included in the kit is inadequate and ran out before completing the job. The lines appear unfinished and are poorly protected from the elements, leading to negative feedback on the maintenance requirements of split-system air conditioners.
I gave 4 stars instead of 5 because I was not aware of the yearly maintenance required to keep the split-system-air-conditioner mold-free.
92% found it quick to install
I bought this mini-split unit because I could install it myself, indicating that the installation process is relatively easy for an advanced level DIYer.
I installed the air conditioner myself and it took me just about 3 hours. It was a breeze as most of the work was already done.
Installing the split was simple and straightforward, and it was my first time doing it.
92% liked the cooling capacity
The unit has an even flow that cools all our rooms.
My air conditioner cools my 12x12 bedroom down in minutes and has enough additional cooling capacity to keep my entire house cool on a 100 degree day just by placing a small fan at the door of my bedroom that blows the cold air to the rest of the house.
I recommend having a professional install split-system air conditioners if you have no prior knowledge. Even as a professional, I faced difficulties during installation. It's important to read the instructions and not believe commercials claiming it's easy to install.
I like the display of temperature on each unit and can fully operate them from anywhere using the app on my smartphone. I have experienced the remote control and smart features of the split-system-air-conditioners.
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