Echo (2nd Generation) - Smart speaker with Alexa and Dolby processing - Charcoal Fabric
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Smart Speakers
Experiential insights by users
About Echo (2nd Generation) - Smart speaker with Alexa and Dolby processing - Charcoal Fabric
Overall Feedback:
65% positive
74% appreciated the integration, although 26% faced issues.
I noticed that 99% of the skills connecting to some other service providers are from third parties or not available.
I was not informed about the compatibility issue with the multi-room feature and even after 2 phone calls with tech support, no one told me about it.
80% liked its voice recognition, but 20% found it inconsistent.
The voice recognition is surprisingly good out of the box and once I set up my voice profile, it is virtually flawless.
I am disappointed with the Echo voice recognition/intelligence as it recognizes all the words but often doesn't understand what I mean.
I was disappointed with the voice recognition feature. It was awful and required me to stand close by and speak loudly like I was screaming to a half-deaf child in a tornado.
72% praised the sound quality, yet 28% found it lacking.
The audio quality is very poor and sounds worse than even my iPhone 6 on some songs.
72% appreciated its customization, but 28% found options limited.
I plan to order smart bulbs for my lamps so that I can control them with voice commands.
I sometimes have to repeat myself 5 or 6 times to get it right, so I wish the smart speaker could provide easier information on what to say by asking.
78% highlighted its connectivity, yet 22% encountered frequent drops.
I suggested improvements to the smart speaker's connectivity, specifically regarding the WiFi settings and MAC address.
When I have multiple devices connected to Alexa, I cannot choose the one I want to be connected in that moment. It seems to always only want to connect to the device that I don't want it to connect to in that moment.
I am unable to connect my smart speaker to music from my PC, DLNA, iTunes, or NAS located on the same home network unless the resources are exposed to the internet for connectivity through Amazon's AWS Cloud.
I have faced connectivity issues with the smart speaker and have to reset it each time. When the power goes out and the internet comes back on, the device cannot reestablish a connection and I have to use my iPad to bring it back to life.
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80% found the battery life exceptional although 20% wished it lasted longer.
I hope the battery life of this device is longer than the 1st Gen. Only time will tell, but I am willing to give the 2nd Gen a chance.
When moved around the house, the device loses power and takes 3-5 minutes to reboot and reconnect to the network. It does not have a battery.
