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33,213 reviews
covering
50+ products
for the category
Smart Locks
Experiential insights by users
About eufy Security Smart Lock Touch
Overall Feedback:
79% positive
77% found the battery life to be impressive, while 23% experienced faster drain
I have been using the battery for a month without any issues and it is supposed to last a long time.
The smart lock has a USB jack on the bottom, so I can hook up a power bank if the battery dies.
The S230 has a custom rechargeable battery pack that lasts up to 1 year, while the C220 uses 8xAA batteries for 8 months, indicating a significant difference in battery life between the two products.
After replacing the batteries and going through the setup again, my pin number and prints were wiped out.
67% praised for its sleek and durable design, though 33% found it bulky
The smart-lock has an extra sturdy door latch that screws in deeply to the door casing and wall to make it harder for someone to push the door in.
I had to make a small modification on my door to make the lock fit, suggesting that the lock's build quality may not be perfect for all doors.
I suggest improving the lock by better sensing when the door is closed.
70% appreciated the seamless connectivity, though 30% had trouble setting up
Linking my phone to the wifi router and lock went smoothly without any glitches.
The wifi bridge has weak connectivity and is slow.
The lock should connect to our home base, but it doesn't.
I faced connectivity issues with the smart-lock and had to move it closer to the router and to a different location for installation to make it connect.
The installation only required a Phillips screwdriver and took less than 10 minutes.
I replaced the old lock with this unit in just 20 minutes and found the installation to be very easy.
I installed the smart-lock pretty easily.
76% praised for its advanced security features
The smart lock has an extra sturdy door latch that screws in deeply to the door casing and wall, making it harder for someone to push the door in.
The smart-lock has a Scramble Passcode feature to confuse shoulder surfing and Wrong Try protection that locks down the door for a period of time after too many failed attempts.
I like the auto lock feature of the smart-lock.
My favorite feature is the smart auto lock, which locks the door safely without the need to carry keys or click on the phone. It's convenient for me to lock the door while taking a walk at night.
77% like the intuitive user interface
The app is easy to use and the lock has a unique feature to schedule a time to lock.
The battery life of the lock has been great for me as my WIFI is close by. Keeping the lock close to the WIFI access point is better for getting the best battery life out of it. I believe it took 8 batteries and it should last a long time.
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