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115,289 reviews
covering
50+ products
for the category
Single-Serve Brewers
Experiential insights by users
About Keurig K-Express Coffee Maker, Single Serve K-Cup Pod Coffee Brewer
Overall Feedback:
78% positive
73% highlighted the water reservoir capacity, but 27% did not
The water reservoir is slightly smaller, but it's not a problem for me as I usually refill after each cup or two.
The water reservoir is small and if the coffee cup is not placed against the back, hot coffee can spill all over the counter.
73% appreciated the size
The coffee maker fits perfectly in my small space on the counter.
The coffee maker has a slim rectangular size and a narrow footprint on the counter.
65% found the maintenance easy, but 35% struggled
I found it challenging to remove the pod holder and had to be careful with the sharp needles. However, the machine is generally maintenance-free and easy to clean once I get used to the cleaning process.
I have followed the instructions for descaling, using two bottles of vinegar and two bottles of descaler and cleaner, but the descale light will not shut off. It seems that the machine is defective.
Descaling the machine can be a nightmare and can take hours if not followed as per the cleaning instructions.
67% found the compatibility helpful, however 33% faced issues
The reusable K-cup filter feels like it will bend something or worse, break the handle when I try to fit it in the coffee maker.
I had to buy another attachment to use the water filters with my Keurig, but it is compatible with a 3 month care kit.
78% were satisfied with the brewing temperature
The coffee maker heats water very fast and prepares a piping hot beverage in no time.
The coffee is ready within a couple of minutes and at the perfect temperature to enjoy.
The coffee maker gets the water hot enough to enjoy, but not kettle boiling hot.
71% were impressed with the brewing capacity, but 29% weren't
The brewing capacity of my coffee maker is more than my home model. It is inconvenient when I am traveling with lower water supply options. After the brew, there is a significant amount of water left over in the reservoir that I either have to waste or transport in a container for reuse.
70% liked the brew time
I can brew a two-cup serving in less than 3 minutes, from start to finish.
The coffee maker significantly reduces the time it takes to brew a cup of coffee.
It takes 1 1/2 minutes to brew a hot cup of coffee.
The reservoir has a capacity of 52 ounces with a maximum fill line. I stay a little under that to avoid overflowing when placing it back onto the base.
Two of our machines had issues with the low water mechanism sticking, preventing brewing even when the tank was full.
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