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When I set the device to 'away' mode, a service person came into my house and it automatically resumed cooling all the way down to 65 for days with no one there until I randomly checked and set it back.
Rephrased:
In 'away' mode, the device resumed cooling to 65 for days with no one there until I randomly checked and set it back after a service person entered my house.
I have complained that the thermostat starts the recovery process too early, causing the temperature to rise too high. I have to get up and adjust the temperature again.
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