Brother Sublimation Printers Inc., Charlotte, NC 28220
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Photo Printers
Experiential insights by users
About Brother Sublimation Printers Inc., Charlotte, NC 28220
Overall Feedback:
74% positive
67% praised the compact and stylish design, but 33% found it bulky
I feel that the printer's build quality is not as durable as expected and feels flimsy.
76% found the wireless connectivity convenient, but 24% experienced connectivity issues
The printer is easy to use with a touch screen that guides you through setting up the wifi and everything else needed to get up and running.
I had difficulty connecting my phone to the printer and contacted Brother's chat feature, which helped me get it connected to print.
Connectivity options were unreliable, causing frequent disconnections and delays.
84% found the printer easy to use, but 16% experienced difficulties
Using the printer is as easy as setting it up, if not easier. It has a touch screen that guides you through setting up the wifi and everything else you need to get up and running. I found it easy to use.
I found the app on my phone easy to use and connect to the printer.
I am not a fan of the app and wish there was a desktop version for ease of use. However, it is not buggy, just awkward.
85% praised the impressive print quality, but 15% noticed minor flaws
The print quality looks beautiful and the colors are great when pressed with the heat press, especially on mugs and tumblers.
I am disappointed with the print quality of the sublimation prints. They do not have the sharp, vibrant quality I was hoping for, making my final products look less professional.
80% appreciated the fast print speeds, though 20% found them slow
I have noticed that the printer prints fast, even in full color, taking less than a minute to print a colorful design, which shows its high print speed.
The Brother printer produces sharper images with excellent color quality and is faster and quieter.
I have not faced any print issues while using the software recommended by the company or any other program on my PC or phone.
I faced issues with ink usage as the cartridges seemed to run out quickly, leading to higher operational costs.
