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My wheel area on one side broke completely and another area is cracking.
72% appreciated the versatility of the compartments
The suitcase has neat zip compartments inside and is huge.
I was impressed with the interior of the luggage, which has many compartments and both sides can be secured without clothes falling everywhere.
I am satisfied with the compartments of the luggage set as they have organizing pockets and ways to hold back the clothes that aren't zipped away in the other side.
72% praised the build quality, however 28% raised concerns
The zippers are strong and the wheels are sturdy.
The handles glide effortlessly.
The luggage is solidly built and can bear heavy weight without damage. It suffered only light scuffing on a two-week road trip.
I was disappointed with the build quality of the luggage as it arrived cracked and scratched after the first use, despite expecting better quality from the brand. Another reviewer had a similar experience.
I was disappointed with the build quality of my luggage as it showed up cracked in Hawaii despite being from a reputed brand like Kenneth Cole.
77% were impressed with durability, but 23% weren't
The luggage set is lightweight, durable, and swivels smoothly.
I am disappointed with the suitcase's durability as it got destroyed after the first use and did not stand up against the airline staff. Two wheels are broken and the whole outside is all scratched.
During my overseas travel, the luggage did not hold up well.
My luggage's outer shell was not durable enough to handle wear and tear. It was scratched up badly and the finish was already rubbing off after the very first use.
84% found the luggage easy to carry
The luggage set is lightweight and swivels smoothly.
I loaded the 20-inch suitcase heavily with several (heavy) books and a computer and it was able to bear the weight just fine, indicating that it is easy to carry.
The luggage is easy to move around, efficient for packing, and visually appealing.
The luggage is easy to move around and efficient for packing. It's also beautiful.
On a trip from Florida to New England, two of the three pieces of my luggage set came apart at the seams after my daughter used it.
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