Home > Genetic Tests > AncestryDNA Genetic Test Kit + 3-Month Ancestry World Explorer Membership: DNA Ethnicity Test, Find Relatives, Family History, Complete DNA Test, Ancestry Reports, Origins & Ethnicities, 1 Kit ; Visit the AncestryDNA Store
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About AncestryDNA: Genetic Ethnicity Test + 3-Month Ancestry World Explorer Membership
Overall Feedback:
81% positive
80% found the testing process straightforward, but 20% had difficulties
I couldn't activate the kit and the company wasn't helpful.
67% liked the fast turnaround time, but 33% experienced delays
I advise not to activate the free membership prematurely as it takes six weeks to get the results.
I receive 3 months of World Explorer membership with the kit, but I must activate it on the date I mail in my sample, which could take 4-8 weeks to process.
I contacted Ancestry support for a replacement kit and was informed of a 20 business day waiting period, which I found to be poor customer service due to its excessive length.
I am concerned about the accuracy of the genetic test. The percentages do not correspond to established family trees and are changing with every update.
The accuracy of our genetic test is still unknown as it is only 4 weeks old.
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