Home > Genetic Tests > AncestryDNA Genetic Test Kit + 3-Month Ancestry World Explorer Membership: DNA Ethnicity Test, Find Relatives, Family History, Complete DNA Test, Ancestry Reports, Origins & Ethnicities, 1 Kit ; Visit the AncestryDNA Store
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About AncestryDNA: Genetic Ethnicity Test + 3-Month Ancestry World Explorer Membership
Overall Feedback:
81% positive
80% found the testing process straightforward, but 20% had difficulties
I couldn't activate the kit and the company wasn't helpful.
67% liked the fast turnaround time, but 33% experienced delays
I advise not to activate the free membership prematurely as it takes six weeks to get the results.
I receive 3 months of World Explorer membership with the kit, but I must activate it on the date I mail in my sample, which could take 4-8 weeks to process.
I contacted Ancestry support for a replacement kit and was informed of a 20 business day waiting period, which I found to be poor customer service due to its excessive length.
My turnaround time for the test was around 2 weeks before I received an email about the ethnicity results and then 2-3 weeks later, the y-dna results were ready for reviewing as well.
I found the instructions simple and easy to accomplish, and the registration process was all online.
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