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22,181 reviews
covering
50+ products
for the category
Garden Hose Reels
Experiential insights by users
About Giraffe Tools Stainless Steel Garden Hose Reel Heavy Duty
Overall Feedback:
72% positive
70% liked the adjustable hose guide, but 30% found it did not fit their specific hose
I noticed an issue with the hose clamp position being too parallel with the reel axis, which could lead to a possible hose kink inside the reel. However, I was able to prevent a kink by playing around with the hose slack inside the reel.
The biggest problem with the product is the hose attachment transitioning at 90 degrees, causing kinking and pinching off of flow. It would be better if it transitioned straight onto the reel.
When I roll up the hose without water pressure and then apply pressure, it swells, compresses, and bends the spool axis and sides to the point that it rubs the belt of the level winder.
68% appreciated the sleek and modern design, though 32% thought it looked cheaply made
When the Giraffe hose reel arrived, my worries of its sturdiness and design subsided. It is a stout unit, with plenty of metal throughout its construction.
I chose this product because it had decent reviews.
The hose reel is easy to install and comes fully assembled. It is made of thick gauge stainless steel and is attractive.
I noticed that the two large wheels on each side of the hose reel have thin sharp edges.
OR
The two large wheels on each side of the hose reel have thin sharp edges.
69% appreciated the ample hose storage, though 31% found it could not hold the full length
The hose has a capacity of 3/4 hose 75 feet and fits perfectly with the rails.
The hose reel claims to hold 150 feet of 5/8 inch hose, but it only holds my 100 foot heavy duty 3/4 inch hose.
68% praised the organized hose storage, but 32% thought it was confusing to use
I found various problems like rusting, leaking, and mounting issues while searching for a hose reel. But this product impressed me with its design, sturdiness, fit, and finish, and had decent reviews.
The most important thing for a hose reel is to not leak.
66% appreciated its leak-free design, though 34% experienced occasional leaks
I experienced a leak issue at the internal hose connector, which is a common issue among other users.
I have been trying to get this hose to stop leaking at the house connection since I installed it. I thought I had it fixed, but after a week or so, it started leaking worse than ever. I am very disappointed and have even purchased a new hose to try to get it to stop leaking and it still leaks.
The product leaked badly around the two large brass nuts where the hose connects.
68% found the materials to be high-quality and durable, though 32% experienced rusting
Most of the working parts of the hose reel are made of stainless steel or brass, which is the gold standard for material quality.
I noticed that the cost of the garden hose reel is driven by the stainless steel construction, which prevents rusting.
The garden hose reel's cost is driven by its stainless steel construction that prevents rusting.
The hose reel has a sturdy construction with stainless steel and brass fittings, and it works smoothly with no leaks.
The product's zinc coated steel mounting hardware is not ideal for use around stainless. I expected better quality control for the price point.
67% liked the versatility of mounting choices, but 33% found the wall-mounting kit flimsy
I suggest rethinking the mounting options.
66% found it easy to move around the yard
For those who have complained about leaking, ensure that you have a thick washer in your hose and remember that connections like this are only meant to be hand tight.
The handle provides good leverage and the bale effortlessly coils the hose along the width of the spool.
I noticed an issue with the hose clamp position being too parallel with the reel axis, which could lead to a possible hose kink inside the reel. However, I was able to prevent a kink by playing around with the hose slack inside the reel.
Assembling was easy and the reel accepted my 100-ft hose with ample room to spare.
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