Giraffe Retractable Garden Hose Reel 5/8" x 115+5 ft
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22,181 reviews
covering
50+ products
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Garden Hose Reels
Experiential insights by users
About Giraffe Retractable Garden Hose Reel 5/8" x 115+5 ft
Overall Feedback:
82% positive
77% appreciated the sleek and modern design, though 23% thought it looked cheaply made
The product moves well and is fairly sturdy, but the side fell off and I couldn't get it back on.
76% appreciated the ample hose storage
I found the 5/8 inch hose I was looking for, which is thicker than the 1/2 inch hose that burst several times. This product is exactly what I needed.
77% praised the organized hose storage, but 23% thought it was confusing to use
It is difficult to pull out and move the hose.
75% appreciated its leak-free design, though 25% experienced occasional leaks
After less than a year of use, my hose started to fail despite always turning off the water when not in use. It now shows multiple places of ballooning and failure (leaks).
77% found the materials to be high-quality and durable
After contacting customer service, I received a replacement within a week and so far it is working great. Their customer service was great.
The mounting plate is sturdy with its deep webbing, although it is made of generic cast metal.
83% liked the versatility of mounting choices, but 17% found the wall-mounting kit flimsy
I suggest mounting the hose reel high to make it easier to pull out and less likely to get caught on yard items.
Within days, the mount began to bow and develop stress cracks, which is unacceptable and a poor design.
When I applied a little bit of torque, the mounting holes broke into pieces, indicating that the mounting options are not sturdy enough.
