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22,181 reviews
covering
50+ products
for the category
Garden Hose Reels
Experiential insights by users
About Giraffe Tools Giraffe Hose Reel
Overall Feedback:
84% positive
79% liked the adjustable hose guide, but 21% found it did not fit their specific hose
The unit rotates 180 degrees, making it easier to pull out the hose without having to pull it in the same line.
I suggest adding an option to alter the input water connection on the hose reel to fit tight to either side.
76% appreciated the sleek and modern design, though 24% thought it looked cheaply made
After one summer in Sacramento sunshine, our hose reel's housing completely faded.
On our wood chips, the garden hose reels look unsightly.
68% appreciated the ample hose storage, though 32% found it could not hold the full length
I expected the hose length to be close to 90 feet according to the product description.
The hose length was expected to be close to 90 feet as per the product description.
I found similar issues with another brand of hose reel and suspect that the Giraffe 1/2 inch hose uses the same size fittings with the same water flow volume.
75% praised the organized hose storage, but 25% thought it was confusing to use
I suggest adding an option to alter the input water connection for a tighter fit on either side of the reel.
I am planning to replace the hose as it is not ideal.
76% appreciated its leak-free design, though 24% experienced occasional leaks
I noticed that the hose reel leaked copiously from inside the case immediately upon installation.
The hose reel leaked copiously from inside the case immediately upon installation.
On the second use, the nozzle started leaking.
After some time, the unit started leaking from the bottom of the housing.
I noticed that the inner lining of the hose has a leak and water is entering the outer casing.
I noticed that the Giraffe hose reel is leaking from under the unit.
78% found the materials to be high-quality and durable, though 22% experienced rusting
The hose's build quality could be better.
Within just 2 months of installation, I noticed significant sun damage and fading on the product that was supposed to be made with special plastic to protect against sun damage. Unfortunately, within 4 months, the sun had bleached the entire product white.
I am concerned that the plastic housing of the reel may fade over time.
I am concerned that the mounting bracket has no metal reinforcement or parts and is made entirely of plastic.
85% liked the versatility of mounting choices, but 15% found the wall-mounting kit flimsy
The screw holes on the bracket are slightly wider than what a 4x4 post could hold, so I need either a 4x6 post or additional wood to attach it.
I followed the recommended installation procedure but I am disappointed with the mounting hardware. The inserts were snug and seemed to hold well.
Installing the garden hose reel was easy in terms of packaging, but mounting it accurately while drilling was difficult due to its weight.
83% found it easy to move around the yard, while 17% thought it was too heavy
I like the swinging mechanism and the product seems sturdy otherwise.
Upon installation, the hose reel leaked copiously from inside the case.
I have noticed that the connection point for the 6.5 ft hose to go from the supply to the reel has to connect through a straight threaded pipe which means you can't get 180 degrees or close without mangling the short extension.
The connection point for the 6.5 ft hose to go from the supply to the reel requires a straight threaded pipe, making it impossible to achieve 180 degrees without damaging the short extension.
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