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3,193 reviews
covering
24 products
for the category
Garage Door Openers
Experiential insights by users
About Genie B6172H Wall Mount Smart Garage Door Opener
Overall Feedback:
93% positive
77% liked the backup power
The garage door opener has a battery backup in case of power loss.
I liked the automatic locking mechanism and battery backup feature of the garage door opener.
89% appreciated the installation ease, although 11% struggled
Installing the ceiling light and wall remote was super easy. I completed the installation in 8 hours, but someone with even a little bit of previous knowhow could do it in half the time or less.
I chose the Genie wall mount models for their ease of installation. It took around 2 hours per door.
I found it easy to install the garage door opener, although routing or hiding wires and making adjustments on the door took some time.
Installation of our system is faster and easier than track-based systems.
It took me around 5 hours to install the garage door opener, despite not being a professional in garage installation.
Installing it was easy and it took me only 2 hours, despite spending extra time routing wires and making adjustments to my door.
I installed the garage door opener myself, although I am not a professional. It took me around 5 hours to install, which included removing the old unit and replaying the installation video over and over step by step.
83% liked the quite operations
Our garage door openers operate smoothly and quietly with little maintenance required.
The garage door opener is easy to install, quiet, and clears out much needed ceiling space from the old overhead unit.
The garage door opener is easy to install, quiet, and cleared out much needed ceiling space from my old overhead unit.
The garage door opener is quiet and powerful.
66% were impressed with safety sensors
The safety features are very responsive.
After activating the safety feature, the garage door starts moving and the bluetooth light blinks.
87% were impressed with the security features, while 13% weren't
I think the deadbolt security lock is better than competitors because of the padded internals that reduce the loud clack when the lock engages. It is audible but barely.
The deadbolt security lock has padded internals to prevent loud clacking and is superior to competitors.
If the bluetooth light is not installed, I cannot use the remote control via app or smart-home integration. It blinks before the garage door starts moving, which seems to be a safety feature.
79% appreciated the speed, yet 21% found it slow
I love the soft start feature of the opener, which begins moving slowly and ramps up to full speed.
The garage door opener is faster and easier to install than track-based systems and operates quietly.
The garage-door-openers are very slow. I have to wait for a couple of seconds to go out unless I am only 3 tall. At 60, I have to stare at the last 2 panels before I can walk out.
The garage door openers are a little slow.
80% found it compatible, however 20% faced problems
Defects in my garage door need to be fixed to correctly program travel distance.
To use the phone app, I must pair the cheapo wireless light fixtures to the openers.
89% were satisfied with remote control range, whereas 11% were dissatisfied
If the bluetooth light is not installed, the remote control via app or smart-home integration will not work.
I faced issues with the remote control range of my garage-door-openers. I called genie and amazon multiple times and could only use wall mounts and Wi-Fi. When I tried to use the handheld, it would try to open multiple doors at a time.
I faced difficulty figuring out the up down limits during installation, but I was able to install it successfully after a few tries and referencing the instructions.
I found that the new opener is compatible with the old one and everything bolted up just fine. I had to swap out the main console button with the new one and replaced the wireless keypad with the new one. I reprogrammed everything with no problems. It works great!
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