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34,139 reviews
covering
50+ products
for the category
Gaming Mice
Experiential insights by users
About Logitech G502 HERO High Performance Wired Gaming Mouse
Overall Feedback:
84% positive
82% liked the customizable buttons
This mouse has 11 programmable buttons that can be tailored to suit my unique playstyle and assign complex macros and commands with ease.
The standout feature of this mouse is its programmable buttons. With 11 customizable buttons, I can easily map my most-used commands and macros for quick access during gameplay.
71% praised the durable cable, but 29% experienced signal loss
The wire of my mouse bends easily and is already showing beneath the plastic. It appears that the wire quality is poor.
I am disappointed to find that the mouse now comes with a low quality rubber cord instead of the high quality cloth braided cord from years ago.
74% appreciated the seamless dpi switching, though 26% found it slow
I can customize the DPI range of my mouse up to 16,000 in increments of 50 DPI, which helps me adapt to any situation with ease.
I never use the three buttons for changing the DPI settings on my mouse. Accidentally pressing them causes big issues for me because it makes gaming much more difficult.
77% appreciated the comfortable grip
The mouse design is sleek and ergonomic, providing a comfortable grip even during long gaming sessions. It fits perfectly in my hand.
87% liked the customizable led lighting
I have a mouse with customizable weights and a textured rubber grip, which makes it feel like an extension of my own hand, giving me the confidence to dominate the competition for hours on end.
77% praised for its pinpoint accuracy, while 23% experienced jittery movement
The Logitech G502 HERO's HERO sensor delivers unrivaled accuracy, responsiveness, and consistency, ensuring pinpoint precision every single time.
The Hero sensor is nice, but it's not as awesome as the MX510/MX518 or IntelliMouse.
I have noticed that the mouse wheel feels stiff and loose at the same time and does not spin naturally.
76% praised the intuitive software, while 24% found it buggy
I find that the Logitech G HUB software allows me to have intuitive control over every aspect of the G502 HERO. It offers unparalleled flexibility and ease of use, from adjusting DPI settings to creating custom profiles for different games.
I find the Logitech software frustrating as it heavily relies on it to configure the extra buttons on the mouse.
The issue cannot be resolved by software settings, it is caused by the physical construction of my mouse.
79% liked the balanced weight distribution, but 21% found it too heavy
I find the mouse uncomfortable to hold as it is too heavy. While I understand that good tools have some weight for better control, the weight of this mouse is excessive.
I have been using the mouse since mid-May and have not charged it yet. The battery life is incredible, currently at 64%, even though I use it for 1 to 4 hours a day, sometimes every other day depending on my schedule.
I had the best mouse ever, but it only lasted for 4 years.
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