GE Lighting CYNC Indoor Smart Plug
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10,447 reviews
covering
50+ products
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Electrical Outlet Switches
Experiential insights by users
About GE Lighting CYNC Indoor Smart Plug
Overall Feedback:
73% positive
66% liked the smooth switch mechanism, yet 34% found it unreliable
I am able to use both outlets when one is inserted, indicating that the switch mechanism quality is good.
I have experienced issues with the switch mechanism quality of the electrical outlet switch. Pressing the manual switch or button on the plug sometimes causes other devices to turn on or off, and it is not consistent.
68% appreciated the smart features, yet 32% struggled
The smart plugs integrated easily with the Alexa app and my Echo Dot, without using the GE application.
I had to drive out to reset the plug twice during a power outage, indicating that it did not reboot on its own like other smart items I have at the facility.
76% found it easy to install
Setting up the plugs is easy and they work great without any buzzing sound.
Installation was easy and it took only minutes to set up and use.
70% were satisfied with durability, however 30% weren't
I noticed that one of the plugs didn't connect and needed to be replaced right away.
One of the plugs didn't connect and needs to be replaced right away.
I have complained about the durability of the electrical outlet switch. The white circle icons for manual on and off are small and do not slide very far, making it difficult to use. This is a horrible design with no thought put in.
68% were impressed with the compatibility, although 32% encountered issues
Amazon Smart Plug worked perfectly from the moment I swapped out all the Cync plugs.
I faced issues while updating the firmware of my smart plugs, which resulted in failure for all 3 plugs.
I have a hard time connecting to the plug through the app, making it almost impossible to control the plug.
