Home > Earbud Headphones > Sony WF-1000XM5 The Best Truly Wireless Bluetooth Noise Canceling Earbuds Headphones with Alexa Built in, Silver ; Visit the Sony Store
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Earbud Headphones
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About Sony WF-1000XM5 The Best Truly Wireless Bluetooth Noise Canceling Earbuds Headphones
Overall Feedback:
75% positive
68% appreciated the additional features but, 32% expressed dissatisfaction
I have complained about the unstable connection causing choppy audio and a terrible listening experience.
Sony provides different sizes to fit different ears, but additional tips cannot be bought separately.
The earbuds have additional features that can only be accessed through the app.
85% highlighted the battery life
I can easily get 10 hours out of a single charge today with the Auto Ambient setting off. The case is good for two full charges.
I gave a perfect score to the battery life and charging speed of the earbud-headphones.
The earbuds last nearly an entire day on a single charge and the case can hold 2 extra full charges.
81% appreciated the comfort and fit, although, 19% disliked
I found the silicone tips from the XM4s to be comfortable.
I faced issues with the comfort and fit of the earbuds as I could not get an airtight fit with the provided tips. I even considered returning them. However, after doing some research on aftermarket tips, I found that using Complyfoam tips fixed the problem. I got an airtight fit confirmed by the app right away and they stay put and are comfortable for long periods.
I often have to adjust the earbuds as they want to sit halfway in my ear instead of locked into place. Many times when I go to adjust, I hit pause, which could be disabled in all fairness.
76% found it easy to connect, while 24% encountered issues
The connection is not stable and the audio chops and cuts off slightly, making it a terrible listening experience.
72% were satisfied with the controls, although 28% found them confusing
I am dissatisfied with the earbuds' shortcut features as they are not intuitive and lack customization options.
I am frustrated with the lack of ability to customize button functions and it takes four taps to adjust the volume.
77% liked the durability, yet 23% experienced wear and tear
The earbuds are durable and do not come loose while working out, chewing, walking, running, etc.
I had no issues on day 2 and day 3, indicating that the earbud-headphones are durable.
I had to move on from B&W buds as they died three times in five years with the same problem, indicating reliability issues with their durability.
I found that the earbuds are not durable enough for gym sessions and contradict the marketing claims.
The headphones keep disconnecting from my phone and from each other. I have to repair them too often and sometimes it takes 15 minutes just for them to reconnect. They have officially disconnected for the last time and won't stay connected to my phone or to each other.
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