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90,638 reviews
covering
50+ products
for the category
Coffee Makers
Experiential insights by users
About BLACK+DECKER 12-Cup Programmable Coffeemaker
Overall Feedback:
70% positive
84% appreciated the size and fit
The coffee pot is perfect for a single person or a family who doesn't drink many cups in a day.
80% were satisfied with the control options, but 20% encountered issues
I suggest adding a control option for stronger brew in the coffee maker, allowing the hot water to linger a bit longer in the coffee grounds for a stronger cup.
The controls and lights on my coffee maker are on a nearly horizontal plate, making it difficult to see if it's still on unless I'm right in front of it. I suggest a vertical display, like the one on Mr. Coffee, would be more convenient.
The coffee maker only allows moving the numbers in one direction to set the clock, which is inconvenient for me. It takes 55 clicks to get the minutes right. Allowing backward as well as forward movement would cut the maximum number of clicks in half, as I suggest.
I find it inconvenient that the coffee maker does not have a timer to indicate how much time is left before it shuts off automatically. I keep the pot on all day, and the clock on the coffee maker does not help either as it does not indicate when the two hours are up.
The layout of buttons in relation to the information displayed on the small screen is one of the worst problems. There is little relation between the information on the screen and the buttons to control them.
78% found cleaning and maintenance easy
I appreciate the removable brew basket feature of the coffee maker, making it super easy to clean and set up.
78% found the brewing speed satisfactory
I can brew 12 cups in just 10 minutes with the fast brewing speed.
The coffee maker brews relatively fast and produces a good hot pot of coffee.
The new coffee maker provides 12 full size cups while the old one claimed to be 10 cups but only gave 8 cups.
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