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88,363 reviews
covering
26 products
for the category
Coffee Machines
Experiential insights by users
About Cuisinart Coffee Maker, 14-Cup Glass Carafe
Overall Feedback:
89% positive
84% appreciated the user-friendly design, yet 16% found it complicated
During the design process, we realized that the carafe pours coffee horribly, indicating that our design was not user-friendly.
The coffee machine design is not user-friendly and has two major problems. Firstly, the top of the pot lid collects coffee as it brews and if I grab the pot and immediately pour, any little bit of coffee on the top will pour over the edge onto my counter or feet. Secondly, the inside lip of the pot causes coffee to come out at a slightly off angle, again leaving my counter or floor with drips.
88% liked the temperature control, but 12% faced issues
The coffee machine only brews at 178 degrees, which is not hot enough for me.
68% were impressed with the compact size, whereas 32% weren't
The old coffee machine was smaller in diameter and protruded deeper into the brewing chamber, causing it to make contact with the coffee grounds when brewing a large pot.
The coffee machine is too tall to fill and can lead to mess unless I am 6 feet tall.
73% appreciated the quiet operation, whereas 27% found it noisy
From the very beginning, the coffee maker was making clicking and popping noises.
The beep sound is startlingly loud.
The coffee maker is very loud and can be heard from other rooms.
The coffee machine makes loud and offensive noises.
73% found it easy to clean, though 27% struggled
The lid on the carafe twists off easily for cleaning in the dishwasher without the risk of breaking it.
The coffee machine is very easy to clean. The water filter is replaceable and easy to swap out. The filter basket separates from the unit, lifts out easily, and is very easy to rinse out. If the filter basket is overfilled, grounds can adhere to the shower head, but it wipes off easily with a paper towel.
I gave 4 stars for 'Easy to clean' because there is no lip between the platform where I insert the coffee grounds/filter basket and the water reservoir. However, if any grounds fall on the platform, they inevitably fall into the water reservoir, which means that I will have to clean it out and scrub it once or twice a year. Cleaning the water reservoir is not easy.
75% praised the sturdy construction, although 25% found it flimsy
The newer model of coffee machine has lower standards. The base plate material is peeling and the carafe cover release valve often drips coffee onto the plate.
75% liked the fast brewing speed, while 25% didn't
I typically use the timed brew and the brew cycle takes about 14 minutes.
76% liked the high-quality brew, but 24% found it lacking
The coffee machine brews delicious and hot coffee, and the thermal carafe keeps it hot for hours.
I returned the coffee machine because the taste was not up to my liking. It was only OK and a bit acidic. It's not related to my coffee or water quality.
The coffee machine only heats water to around 180F for brewing and keeps it warm at approximately 150F.
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