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64,355 reviews
covering
50+ products
for the category
Carpet & Upholstery Cleaning Machines
Experiential insights by users
About BISSELL TurboClean DualPro Pet Carpet Cleaner
Overall Feedback:
75% positive
68% appreciated the variety of attachments, while 32% found them unnecessary.
I upgraded to this product because of the attachment for cleaning upholstery, but it did not meet my expectations.
I had to contact customer support twice because the machine was sent with a non-working attachment. The customer support is slow to respond and their live chat will sometimes randomly close the page entirely on its own, forcing me to start a new chat and explain everything again along with collecting the serial number again.
I don't like the upholstery attachment as it requires spraying and then going over rather than a 2-in-1 action like the main vacuum.
69% praised its effective cleaning, but 31% found it left some dirt behind.
The suction is better than other machines and it doesn't leave the floor soaked.
The cleaning solution doesn't go a long way and the dirty tank fills up quickly. I had to go over the carpets twice and added oxy clean to the solution for the second time.
I had to stop 2-3 times to dump the dirty water tank during the cleaning process, indicating poor cleaning performance.
Even after vacuuming with my Riccar vacuum, I still got a lot of carpet globs. I tried to pick them up so that the machine does not get clogged.
After 6/7 passes in drying mode, the machine was not picking up any water from the rug.
69% found it exceptionally durable, though 31% had durability concerns.
The Four-Row DeepReach PowerBrush is powerful enough to pull out hidden dirt and grime from carpets, leaving them noticeably brighter and fluffier after cleaning.
I am concerned about the durability and longevity of the product, hoping it will be worth the price.
I have only used the product 4 times in the past few months and it has already broken.
A plastic chunk broke off on the front part that sucks up the water on my main vacuum.
After a couple of months of usage, the cleaner started leaking cleaning fluid from the bottom of my machine.
67% liked its portability, but 33% found it cumbersome to carry.
When water is in it, the cleaner is heavy and hard to maneuver, but its weight is understandable.
The cleaner is bulky and heavy, making it difficult to maneuver in tight spaces and around furniture. This can be a drawback for me when I need to clean in small or hard-to-reach areas.
I had to return the cleaner because it leaks from the bottom onto the carpeting.
67% highlighted the strong suction power, although 33% thought it was weak.
I was able to clean up coffee accidents and muddy paw prints successfully with the machine.
I lost suction power midway through the cleaning process after using one gallon.
I noticed that the vacuum has minimal suction power.
A regular vacuum is not effective in picking up all the dirt and hair.
I tried the hose attachment to clean the family room couch. It took some time to figure out the best head attachment to use and the correct technique that would not make a mess. I tried the green head first but found it difficult so switched to the smaller gray head. The smaller one worked better for me.
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