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64,355 reviews
covering
50+ products
for the category
Carpet & Upholstery Cleaning Machines
Experiential insights by users
About BISSELL Big PET PRO Carpet Cleaner, 3288, Black/Green
Overall Feedback:
95% positive
92% praised its effective cleaning, but 8% found it left some dirt behind.
I have noticed that the machine has a limiting factor in deep cleaning, which explains why repeated cleanings keep getting out more dirt.
92% found it exceptionally durable, though 8% had durability concerns.
I was able to clean six rooms of deep pile beige carpets that had not been cleaned in several years and made them look almost new the first time I used the machine.
The carpet-upholstery-cleaning-machine is durable and has been in use for several years. It does an excellent job cleaning and is easy to fill/empty with the cleaning solution of your choice.
I gave 4 stars instead of 5 because I prefer to consider the long term durability of the equipment.
93% appreciated its user-friendly design
The best part of the carpet-upholstery-cleaning-machine is its ease of use. It moves easily and extracts a lot of water, leaving the carpets mostly dry to the touch and looking like new again, even in high traffic wear areas.
The machine is easy to use with simple buttons and switches. Just turn it on and pull the trigger to spray the solution.
Using the carpet-upholstery-cleaning-machine is smoother and less tiring than the lighter ProHeat 2x. I have significant back, shoulder, and hand arthritis.
97% liked the quiet operation, but 3% found it too loud.
I find the unit loud but not irritating.
I heard a loud bang and electrical hissing noise with flames visible at carpet level, indicating that the noise level of the carpet-upholstery-cleaning-machine was very high.
The machine is a little loud, but it doesn't require hearing protection.
92% liked its portability
The machine is compact and has easy grip carry handles, making it easy to fit in a car trunk.
95% highlighted the strong suction power
The vacuum strength is strong and the weighted bottom allows for full contact, effectively suctioning up water and leaving carpets dryer than other machines.
The suction power for the carpet and upholstery brush hose is strong and effective.
I tried the hose attachment to clean the family room couch. It took some time to figure out the best head attachment to use and the correct technique that would not make a mess. I tried the green head first but found it difficult so switched to the smaller gray head. The smaller one worked better for me.
The hose attachment included is a little short and would be more comfortable to use if it were maybe 2 or 3 feet longer.
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