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38,173 reviews
covering
48 products
for the category
Bicycle Car Racks
Experiential insights by users
About Thule Helium Pro Hitch Bike Rack
Overall Feedback:
73% positive
72% found the rack stable
Throughout my long trip of approximately 1200 miles, the bike remained stable.
70% felt their bikes were secure
I appreciate the security feature to lock the bike rack.
73% found the installation process straightforward, but 27% encountered difficulties
It is easy to install on my car and is lightweight.
Installation was simple and the aluminum frame is lightweight. The straps work well to hold the bikes.
Installing the Thule Helium Pro Hitch Bike Rack is hassle-free due to its lightweight nature.
The product arrived nicely packed, but the instructions in the booklet were very poor. However, I found the installation straightforward and the product holds strong at the hitch.
76% found it easy to load and unload their bikes, but 24% struggled
I can mount the bikes onto the car in less than 5 minutes, making it easy to get them out of storage.
The bicycle-car-rack is easy to install on the car and lightweight.
I found the assembly instructions easy to follow.
I have found that the rubber ratchet straps on the Thule rack are poorly designed. I have two other bike racks with ratchet mechanisms that are easy to use. Although I have developed a technique to use the Thule rack, it is extremely difficult to use and requires unnecessary fiddling and frustration.
71% liked the durable construction
The rack has a durable build quality with quality materials that inspire confidence in its long-term use.
69% were satisfied with the compatibility, but 31% faced issues
The bike rack is not compatible with different types of bikes. Road bikes and mountain bikes cannot be transported simultaneously due to the design of the rack.
81% found the installation process straightforward
Experiential insights by users
I have experienced that the bikes fall off easily from the rack and I have to be cautious while cinching it down. I read reviews of other users who have dragged their bikes behind the rack after it fell off while driving. I even stop after 30 miles as per the product documentation. The arm positioning/grips are awkward and it becomes loose after just a few miles.
73% found the installation process straightforward
Experiential insights by users
Throughout my long trip of approximately 1200 miles, the bike remained stable without any issues.
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